Privacy policy
This Privacy Policy describes how we collect, uses, and discloses your personal information when you visit or make a purchase from the site or otherwise interact with us.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Personal information you provide:
This includes your name, billing and shipping address, email address, phone number, payment details, and order history when you place an order, create an account, or contact customer support.
Automatically collected information:
We automatically collect information such as your IP address, browser type, device information, pages viewed, referring URLs, and interaction data using cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
Process and fulfill orders, including payment processing, shipping, and order confirmations
Communicate with you regarding your orders, account, or support requests
Provide customer service and resolve issues
Improve our website, products, and user experience
Detect and prevent fraud or misuse
Comply with legal and regulatory obligations
We do not sell your personal information.
3. Cookies
Our Site uses cookies to operate and improve functionality. Cookies help us remember your preferences, analyze site traffic, and enhance your shopping experience. Shopify also uses cookies to power and secure the platform.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.
4. Third-Party Services (Shopify & Others)
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products to you. Your data is stored through Shopify’s data storage, databases, and general Shopify applications. They store your data on secure servers behind a firewall.
We may also share information with trusted third parties such as:
Payment gateways
Shipping and logistics providers
Analytics and marketing services
These third parties only receive information necessary to perform their services and are obligated to protect your data in accordance with applicable laws.
5. Data Security
We implement reasonable security measures to protect your personal information, including secure payment processing and restricted access to sensitive data. While we take data protection seriously, no online transmission or storage method can be guaranteed to be 100% secure.
6. Customer Rights (India)
Under applicable Indian laws, including the Digital Personal Data Protection Act (DPDP), you have the right to:
Access the personal data we hold about you
Request correction or updating of your information
Request deletion of your personal data, subject to legal requirements
Withdraw consent where applicable
Requests can be made using the contact details below.
7. GDPR Privacy Rights (For EEA Residents)
If you are a resident of the European Economic Area (EEA), you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing of your data
Request data portability
Withdraw consent at any time
We process your information to fulfill contracts (such as completing orders), comply with legal obligations, and pursue legitimate business interests. Your information may be transferred outside the EEA, including to Canada and India, in accordance with Shopify’s data protection standards.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Updates will be posted on this page with a revised effective date.
